http://agilemanagement.net/index.php/site/index/ David J Anderson thoughts on Kanban Lean and Agile Management en dominica@djandersonassociates.com Copyright 2012 2012-02-02T23:59:04+00:00 http://agilemanagement.net/index.php/Blog/kanban_weekly_roundup_-_feb_2_2012/ http://agilemanagement.net/index.php/site/kanban_weekly_roundup_-_feb_2_2012/#When:23:59:04Z                                                                                                                             By Dominica DeGrandis Everyone (myself included) seems to be having a crazy busy week. 2012 appears to be evolving rapidly.  Let’s remember to find the solitude necessary for creativity and balance.  Speaking of balance… News Balancing near term and long term efforts can sometimes turn into heated debates when prioritizing tasks.  In this post, Jabe Bloom discusses “big scary company killing problems that are obvious to some, but unseen by others”. http://www.calmbetawave.com/2012/01/death-rests-within.html “The Science of Kanban – People” by Karl Scotland dives into the neuroscience behind visualization, multi-tasking and learning.  I enjoyed his clean simple explanation on double-loop-learning. http://availagility.co.uk/2012/01/30/the-science-of-kanban-introduction/ Seattle Lean Coffee was a hit this week with 15 people in attendance.  The favorite topics converged on handling “Command and Control” leaders and consultants “Inflicting help“.  I’m hoping we’ll see a recap of the session soon. http://seattle.leancoffee.org/ Pawel Brodzinski continues his journey with “Project Portfolio” with details on how and why he evolved his kanban board and cards. He reveals the need to bring visibility to projects at risk vs. projects doing well. http://blog.brodzinski.com/2012/01/project-portfolio-kanban-first-changes.html A Bill Fox interview with David Anderson relays that Kanban is not a method.  Instead, it is a way to propel an organization toward change - change which is contextual and unique for each organization. http://www.foxhighperspective.com/blog/?page_id=367 Events The Inaugural Cynefin, Agile & Lean Mashup (CALM) – London, UK Feb 16 -17, 2012 http://calm.eventbrite.com/ Agile and Beyond Conference - Dearborn, MI.  March 10, 2012 http://agileandbeyond.org/ Lean Kanban Southern Europe - Madrid, May 9-10, 2012 http://lkse12.leanssc.org/ Lean Software Systems Conference – Boston, May 13-18, 2012 http://lssc12.leanssc.org/ Resources Lean Kanban University (LKU) http://www.leankanbanuniversity.com/ Kanbanops http://tech.groups.yahoo.com/group/kanbanops/ Kanbandev http://finance.groups.yahoo.com/group/kanbandev/ Limited WIP Society http://www.limitedwipsociety.org/ #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; } /* Add your own MailChimp form style overrides in your site stylesheet or in this style block.   We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */ Subscribe to Weekly Kanban Roundup Please contact dominica@djaa.com with questions. Events, Kanban, News 2012-02-02T23:59:04+00:00 Thu, 02 Feb 2012 23:59:04 -0600 http://agilemanagement.net/index.php/Blog/kanban_weekly_roundup_-_jan_25_2012/ http://agilemanagement.net/index.php/site/kanban_weekly_roundup_-_jan_25_2012/#When:16:57:28Z                                                                                                                             By Dominica DeGrandis The number of #kanban tweets continues to grow with the expansion of kanban use in areas outside of software development.  From the classroom to Portfolio Mgmt, we look at some examples this week. News According to HashTracking.com, Twitter hashtag “#kanban” generated 70,130 impressions, reaching an audience of 52,009 followers from 97 tweets within the past 24 hours (Jan.25, 2012).  Also displayed are the top ten peeps by number of tweets, followers and impressions.  Makes for interesting data points. Here’s a fun read about Kanban in the classroom with preschoolers.  If the teacher gets sidetracked, the kids remind her of the task she missed. http://blog.leankitkanban.com/2012/01/guest-post-using-kanban-in-the-classroom/ Jim Collins new book, Great by Choice, is a study on winning behavior when confronted by uncertainty.  Collins compares companies that win with companies that languish.  It’s a terrific read from a Kanban practitioner’s perspective due to the uncanny parallels between the behavior of winners and key Kanban concepts for coping with risk.  I was so intrigued; I wrote a blog post on it. http://agilemanagement.net/index.php/Blog/how_do_teams_continue_to_win_during_times_of_turmoil_and_uncertainty/ There’s been a lot of talk lately on Kanban for Portfolio Mgmt. Here’s a post on Kanban for Customer Portfolio Mgmt showing the board layout with Swift Kanban.  Intangible tasks are on a separate board which in some ways sounds appealing, but I’m wondering how they visualize priority between business tasks and intangible tasks. http://www.valueinnova.com/?q=content/kanban-customer-portfolio-management Events The Inaugural Cynefin, Agile & Lean Mashup (CALM) – London, UK Feb 16 -17, 2012 http://calm.eventbrite.com/ Agile and Beyond Conference - Dearborn, MI.  March 10, 2012 http://agileandbeyond.org/ Lean Kanban Southern Europe - Madrid, May 9-10, 2012 http://lkse12.leanssc.org/ Lean Software Systems Conference – Boston May 2012 http://lssc12.leanssc.org/program/   #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; } /* Add your own MailChimp form style overrides in your site stylesheet or in this style block.   We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */ Subscribe to Weekly Kanban Roundup Please contact dominica@djaa.com with questions. Events, Kanban, News 2012-01-25T16:57:28+00:00 Wed, 25 Jan 2012 16:57:28 -0600 http://agilemanagement.net/index.php/Blog/how_do_teams_continue_to_win_during_times_of_turmoil_and_uncertainty/ http://agilemanagement.net/index.php/site/how_do_teams_continue_to_win_during_times_of_turmoil_and_uncertainty/#When:20:29:56Z                                                                                                                             By Dominica DeGrandis We had a big snow this week.  Twelve inches total, a forty-three year record in our part of Puget Sound country.  We lost power for ten hours – no furnace, no computer, no lights. No problem - I cozied up to an emergency kerosene stove and opened Jim Collins’ new book,  Great by Choice, a study of winning behavior when confronted by uncertainty - with comparisons between companies that win and companies that languish.  I was especially fascinated by the parallels I see between the behavior of Jim Collins’ winners and key concepts that we teach with Kanban for coping with uncertainty.Collins begins with a story of two competing teams far removed from our 21st century business world. The location was Antarctica. The year was 1911. The competition was a race to the South Pole between a Norwegian team led by Roald Amundsen and an English team led by Robert Falcon Scott. Each team’s leader was an experienced Antarctic explorer.  Each team departed its home base at about the same time. Each faced a roundtrip of 1400 miles, all of it ice and snow.  What was different? The Norwegian team planted its flag at the South Pole on December 15, 1911 and returned safely to home base by January 25. The British team reached the Pole on January 17, 1912 - and never made it back, freezing to death near 79 degrees latitude. The point of the story is that Collins attributes the difference between Amundsen’s success and Scott’s tragic failure to some fundamental concepts that apply to business management in the 21st century. And I was almost startled when I realized that those same concepts apply to the Kanban method that we teach in our classes. These concepts are: 1. Thorough advance study. 2. Limit work-in-progress. 2. Manage risk by providing buffers. Amundsen lived and studied with Arctic Eskimos before going to the South Pole.  Among the practices he observed was how the Eskimos never hurried, moving slowly and steadily, “avoiding excessive sweat that could turn to ice in Arctic temperatures.” The Norwegian team, traveling on skis and using dogs to pull its sleds, set an attainable daily goal. And when they had reached that goal, the team stopped for the night. They set work-in-progress limits. They managed risk by providing buffers. They provided three tons of supplies for five men. The British team, using ponies to pull its sleds, carried one ton of supplies for seventeen men. The Norwegians placed 20 pennants to mark supply depots.  The British placed only one.  Amundsen brought four thermometers to measure altitude.  Scott brought only one – and it broke. KANBAN PARALLELS Studying is the essential first step to designing a Kanban system. Studying the “what and why” of an existing system’s performance leads to understanding improvements and understanding what prevents goals from being achieved. Limiting work-in-progress (WIP) is a self-imposed constraint and a core practice of Kanban, where a limit is set on the number of tasks worked on at any one time.  Collins uses the metaphor “20 Mile March” to describe an attainable and sufficient goal for a day’s work, identifying multiple benefits: - It reduces the likelihood of catastrophe when you’re hit by turbulent disruption. - It helps you exert self-control in an out-of-control environment. Limiting WIP does not mean reducing WIP to near zero.  The British had too little (food) inventory. The Norwegian’s had a lot more.  Less inventory (traveling light), isn’t always better. This is especially true in knowledge work. The more important factor is controlling the WIP with a limit.  Maintaining a healthy level of WIP creates options that mitigate specializations in the workforce and balance against uncertainty in the market or business domain. Buffers improve predictability.  Because the initial analysis of software development is never perfect, there are always unforeseen events.  Service-level-agreements (SLAs) based on observed behavior buffer time expectations while WIP buffers in front of capacity constrained resources smooth flow and improve predictability. The use of Kanban can be seen as an active part of risk management for IT organizations and product or service development groups.  Organizations that know how to manage risk will have an edge in a volatile world.  The more turbulent the world, the more you need to study your situation, keep an even pace (set WIP limits) and use buffers to meet expectations and improve predictability.  flow, Kanban, wip 2012-01-22T20:29:56+00:00 Sun, 22 Jan 2012 20:29:56 -0600 http://agilemanagement.net/index.php/Blog/kanban_weekly_roundup_-_jan_17_2012/ http://agilemanagement.net/index.php/site/kanban_weekly_roundup_-_jan_17_2012/#When:03:32:24Z                                                                                             By Dominica DeGrandis It is fun to discover articles sprinkled with Kanban properties, even though they don’t specifically mention Kanban. I stumbled across several good ones this week. News “The Rise of the New Groupthink” is a must read.  The author discusses how solitude is a catalyst to innovation and how creativity is best accomplished without interruptions.  http://www.nytimes.com/2012/01/15/opinion/sunday/the-rise-of-the-new-groupthink.html?_r=1&src=me&ref=general “PK Basics: Why Limit Your WIP Series, Post 1” by @sprezzatura covers the basics on limiting WIP. http://www.personalkanban.com/pk/primers/the-basics-of-limiting-wip-why-limit-wip-series-post-1/ Having worked for their competitor for many years, I find this list of principles from Getty Images very interesting.  They flow, they pull, they stop the line, they optimize the whole, etc… It sounds too good to be true. http://blog.gettyimages.com/2012/01/17/from-our-lean-and-agile-dev-team/ Gareth Rushgrove (@garethr) writes a fine newsletter called “Devops Weekly” that keeps me and over 2,000 others readers informed on all things Devops.  I’ve taken the liberty of including an article from Gareth’s post this week on convincing management of the importance of collaboration.  http://www.kitchensoap.com/2012/01/05/convincing-management-that-cooperation-and-collaboration-was-worth-it/ You can opt in for Devops Weekly at http://devopsweekly.com Disclosure - this article isn’t really about Kanban, but “What’s in Store for 2012: A Few Predictions” offers all around good insights for us.  In particular, the value of software will continue to decline as open source contributions continues to rise and bring an overload of choices – perhaps too many.  http://redmonk.com/sogrady/2012/01/13/2012-predictions/ Tools Speaking of open source, here’s a new free “Simple-Kanban” tool. http://www.simple-kanban.com/ Events Limited WIP Society Meetup – Manchester, UK.  Jan 18, 2012 http://www.meetup.com/Limited-WIP-Society-Manchester/ The Inaugural Cynefin, Agile & Lean Mashup (CALM) – London, UK Feb 16 -17, 2012 http://calm.eventbrite.com/ Agile and Beyond Conference - Dearborn, MI.  March 10, 2012 http://agileandbeyond.org/ Lean Kanban Southern Europe - Madrid, May 9-10, 2012 http://lkse12.leanssc.org/ Lean Software Systems Conference – Boston May 2012 http://lssc12.leanssc.org/program/   #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; } /* Add your own MailChimp form style overrides in your site stylesheet or in this style block.   We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */ Subscribe to Weekly Kanban Roundup Please contact dominica@djaa.com with questions. Devops, Events, Kanban, Lean, News, pull 2012-01-18T03:32:24+00:00 Wed, 18 Jan 2012 03:32:24 -0600 http://agilemanagement.net/index.php/Blog/kanban_weekly_roundup_-_jan_102012/ http://agilemanagement.net/index.php/site/kanban_weekly_roundup_-_jan_102012/#When:05:24:45Z                                                                                             By Dominica DeGrandis The New Year has people experimenting with new ideas and challenging popular arguments. This week, we check out ideas and arguments across four different countries. News Mike Burrows (@asplake) continues his series of “Real Kanban Questions” with a third post on, “What makes for a good improvement?”  He questions “ROI driven” change and suggests we look instead at faster, better, cheaper drivers. http://positiveincline.com/index.php/2011/12/real-kanban-questions-3-what-makes-for-a-good-improvement/ Alexei Zheglov (@az1) tackles the iteration-less argument with his post on “Kanban is for attacking flow problems, not for dropping iterations”.  Kanban’s main strength, he says refreshingly, “is to bring teams closer to their problems and understanding the science of their operations”. http://learningagileandlean.wordpress.com/2012/01/10/kanban-is-for-attacking-flow-problems-not-for-dropping-iterations/ “The Project Portfolio Kanban Story: A Basic Approach”, by Pawel Brodzinski (@pawelbrodzinski). This post captures a portfolio experiment.  I like how the last column is titled “Maintenance” instead of “Done” – a friendly reminder that projects once deployed will need to be maintained. http://blog.brodzinski.com/2011/12/project-portfolio-kanban-basic-approach.html An experience report from Jim Benson (@ourfounder) on the Pomodoro Daisuki app. The story alone prompted me to either complete a task or find a good stopping point at the top of the hour without actually using the tool.  I can see how a timer would have been useful instead of watching the clock all day. http://www.personalkanban.com/pk/applications/pomodoro-daisukisession-based-personal-kanban-and-pomodoro/ Here’s the slide deck from a presentation by Charan Atreya on using Kanban together with the Theory of Constraints (TOC).  Note slides approx 60% through showing the difference between a Scrum visualboard and a Scrum Kanban board. http://www.kanbanway.com/agile-project-management-using-kanban-and-theory-of-constraints#.TvEsyNXNmLE Tools Kanbana launches a new Kanban Windows phone app. http://www.windowsphone.com/en-US/apps/ce601c0b-161d-4255-b308-c238c1a4e1c6 Events Agile and Beyond Conference - Dearborn, MI.  March 10, 2012 http://agileandbeyond.org/ Lean Kanban Southern Europe - Madrid, May 9-10, 2012 #lkse12 Lean Software Systems Conference – Boston May 2012 http://lssc12.leanssc.org/program/   #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; } /* Add your own MailChimp form style overrides in your site stylesheet or in this style block.   We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */ Subscribe to Weekly Kanban Roundup Please contact dominica@djandersonassociates.com with questions.   Events, Kanban, Lean, News 2012-01-11T05:24:45+00:00 Wed, 11 Jan 2012 05:24:45 -0600 http://agilemanagement.net/index.php/Blog/kanban_for_it_services_operations_-_dearborn_mi_mar_12-13_2012/ http://agilemanagement.net/index.php/site/kanban_for_it_services_operations_-_dearborn_mi_mar_12-13_2012/#When:18:18:54Z David J. Anderson’s An Official “Kanban - Successful Evolutionary Change for Your Technology Business” Class                                                                                                                 with Dominica DeGrandis (instructor) Software only has a shot at reaping value after it is functioning in production.  People who write software and people who deploy and maintain software can realize many benefits from a strong alliance.  This 2-day Kanban for Ops training introduces practices that help unify teams and promote cross-functional collaboration. We begin by looking at the demand on the organization, followed by discussions and interactive exercises on the Kanban Method.  Also covered are ways to manage risks related to the increasing complexity around software delivery and support.  Attendees play the “Kanban for Ops” version of the GetKanban game. Working in small teams, class attendees will analyze and design a Kanban system that they can bring back to the organization to implement right away. Based on David J. Anderson’s book “Kanban - Successful Evolutionary Change for Your Technology Business”, attendees of the class will receive a copy of the book. Class Schedule Day 1 Kanban Mechanics - Demand Analysis - Workflow Mapping - Visualization - Work Item Types - Work-in-progress Limits - Classes of Service - Kanban Simulation Game - pre-beta version customized for Operations Day 2 Kanban Progression - Kanban System design - Operations Review - Case Studies - Risk Management - Metrics - Service Level Agreements (SLA) - Variability and predictability - How to Get Started with Kanban Is this for you? This training provides a useful perspective for improving work done on the periphery of software development.  If ever-more frequent deliveries from software development are increasing pressure on your teams and creating bottlenecks in the delivery process, look at Kanban to extend agility and balance to IT services and operations teams.  From Data Administrative Services to Deployment & Release Managers to Help Desk, this class covers beginning to intermediate level material. Register today! Special price due to the Agile & Beyond Conference  only $975 per person. EARLY BIRD SPECIAL $800 per person! Enter Discount code: OPSEARLYBIRD expires Feb 28, 2012 Discount Code: About the presenter Dominica specializes in Kanban for IT Services and Operations - with teams interacting with software development. She spent her first 15 years in software engineering deeply embedded in Development teams performing builds, deployments and environment maintenance. She has worked in organizations of all sizes, from the US Army, Boeing, and AT&T to small start-ups. Dominica first worked for David Anderson at Corbis in 2006 where she helped deliver the first implementation of Kanban for software engineering in the US. Adept at leading teams performing Configuration Management and Release Management, Dominica found a passion for improving the way development and operations teams work together. Location:Dearborn, MI USA Venue: THE DEARBORN INN 20301 Oakwood Blvd | Dearborn | MI 48124 313 271-2700 | http://www.dearborninnmarriott.com Devops, Events, Kanban, Lean, wip 2012-01-06T18:18:54+00:00 Fri, 06 Jan 2012 18:18:54 -0600 http://agilemanagement.net/index.php/Blog/kanban_leadership_workshop_barcelona_spain_-_mar_19-21_2012/ http://agilemanagement.net/index.php/site/kanban_leadership_workshop_barcelona_spain_-_mar_19-21_2012/#When:18:06:09Z This 3-day leadership/coaching workshop with David is limited to just 12 people. This workshop is for anyone tasked with leading a change initiative in their organization or at a client organization in 2012. It is suitable for managers, process engineers, change agents, experienced Agile, Lean, or project management coaches and consultants, existing Kanban practitioners with 1 year of experience, and those who have previously taken David J. Anderson’s Kanban class and are actively using Kanban at work. Attendees are expected to be familiar with the content of the book, “Kanban - Successful Evolutionary Change for your Technology Business. These intensive 3 day workshops are intended to transfer the knowledge and skills to enable you to lead Lean transformations using the Kanban Method Don’t miss out! Read what others are saying about this workshop. - Rachel Davies, Kanban Coaching Insights - Karen Graves, Kanban Evolution - Armond Mehrabian, Part 1, Part 2, Part 3 Register today! Regular price 4000 USD per person EARLY BIRD SPECIAL 3000 USD per person! Enter Discount code: BARCELONA expires Feb 19, 2012 Discount Code: A copy of the book will be supplied upon registration. Attendees will maximize the value if they are already familiar with the material. The intent is to have an interactive collaborative session designed to facilitate knowledge sharing and learning. Attendees should come prepared to discuss their own experiences with Kanban and challenging situations they’ve faced with change initiatives at clients or employers The workshop will open with a round table of introductions and shared Kanban experience. Each participant will be asked for a list of questions they’d like answered over the 3 day session and from this a topic backlog will be built. David will augment this backlog with essential topics and foundational material. The agenda for the remaining time will then be set to insure the fullest of coverage and the maximum value for all participants. The focus will be on shared experience and discussion of the hard questions that clients and team members ask coaches during the introduction of Lean ideas through the use of a kanban pull system. The workshop will include the use of the GetKanban game simulation and discussion of its value as a teaching aid. The goal is to enable participants to go back into the field and successfully coach Agile/Lean transitions using the Kanban approach. Every workshop is different because of the unique experiences of each participant and their specific focus and desired outcomes. Each participant will received a personal recommendation from David J. Anderson as a result of participating in the class. Kanban offers agile and project management coaches another tool in their transformation and coaching toolbox. Kanban is proving to be a facilitator of evolutionary change with low resistance and an enabler of accelerated high levels of organizational maturity. For more details download the PDF flyer Location: Barcelona, SPAIN Venue TBD Events, Kanban, Lean, wip 2012-01-06T18:06:09+00:00 Fri, 06 Jan 2012 18:06:09 -0600 http://agilemanagement.net/index.php/Blog/kanban_leadership_workshop_san_diego_ca_-_mar_6-8_2012/ http://agilemanagement.net/index.php/site/kanban_leadership_workshop_san_diego_ca_-_mar_6-8_2012/#When:17:25:19Z This 3-day leadership/coaching workshop with David is limited to just 12 people. This workshop is for anyone tasked with leading a change initiative in their organization or at a client organization in 2012. It is suitable for managers, process engineers, change agents, experienced Agile, Lean, or project management coaches and consultants, existing Kanban practitioners with 1 year of experience, and those who have previously taken David J. Anderson’s Kanban class and are actively using Kanban at work. Attendees are expected to be familiar with the content of the book, “Kanban - Successful Evolutionary Change for your Technology Business. These intensive 3 day workshops are intended to transfer the knowledge and skills to enable you to lead Lean transformations using the Kanban Method Don’t miss out! Read what others are saying about this workshop. - Rachel Davies, Kanban Coaching Insights - Karen Graves, Kanban Evolution - Armond Mehrabian, Part 1, Part 2, Part 3 Register today! Regular price $3500 per person EARLY BIRD SPECIAL $2800 per person! Enter Discount code: DIEGOBIRD expires Feb 6, 2012 Discount Code: A copy of the book will be supplied upon registration. Attendees will maximize the value if they are already familiar with the material. The intent is to have an interactive collaborative session designed to facilitate knowledge sharing and learning. Attendees should come prepared to discuss their own experiences with Kanban and challenging situations they’ve faced with change initiatives at clients or employers The workshop will open with a round table of introductions and shared Kanban experience. Each participant will be asked for a list of questions they’d like answered over the 3 day session and from this a topic backlog will be built. David will augment this backlog with essential topics and foundational material. The agenda for the remaining time will then be set to insure the fullest of coverage and the maximum value for all participants. The focus will be on shared experience and discussion of the hard questions that clients and team members ask coaches during the introduction of Lean ideas through the use of a kanban pull system. The workshop will include the use of the GetKanban game simulation and discussion of its value as a teaching aid. The goal is to enable participants to go back into the field and successfully coach Agile/Lean transitions using the Kanban approach. Every workshop is different because of the unique experiences of each participant and their specific focus and desired outcomes. Each participant will received a personal recommendation from David J. Anderson as a result of participating in the class. Kanban offers agile and project management coaches another tool in their transformation and coaching toolbox. Kanban is proving to be a facilitator of evolutionary change with low resistance and an enabler of accelerated high levels of organizational maturity. For more details download the PDF flyer Location: San Diego, CA Venue TBD Events, Kanban, Lean, wip 2012-01-06T17:25:19+00:00 Fri, 06 Jan 2012 17:25:19 -0600 http://agilemanagement.net/index.php/Blog/kanban_weekly_roundup_-_dec_20_2011/ http://agilemanagement.net/index.php/site/kanban_weekly_roundup_-_dec_20_2011/#When:19:39:06Z                                                                                             By Dominica DeGrandis Our last Roundup of 2011 includes two stories from the trenches – one on evolving standups and the other on scheduling deployments.  Also included is a concise list of events and resources to end the year.  Peaceful holidays everyone! News Sami Honkonen (senior consultant at Reaktor), captures a story of evolving standups in a recent post, “Kanban Daily Revisited”.  Worth noting - they formalize notifications by including them in their standup agenda. http://www.samihonkonen.fi/2011/11/kanban-daily-revisited/ Bryan Wheeler identifies some remarkable results in his post, “Using Kanban for Deployment Scheduling”, while deploying to production twice a day. http://development.msnbc.msn.com/_nv/more/section/archive?author=bryanwheeler Tools Digite continues their Swift-Kanban training series on Dec 22, 2011 with a session on administration. http://www.digite.com/swift-kanban-training-series?utm_source=streamsend&utm_medium=email&utm_content=15286451&utm_campaign=Invitation%20for%20Swift-Kanban%20Training%20Series%21 Events Agile and Beyond Conference - Dearborn, MI.  Mar 10, 2012 http://agileandbeyond.org/ Lean Kanban Southern Europe - Madrid, May 9-10, 2012. #lkse12 Lean Software Systems Conference – Boston, May 2012 http://lssc12.leanssc.org/program/ Resource Reminders Kanbanops yahoo group for IT Services & Operations practitioners http://tech.groups.yahoo.com/group/kanbanops Kanbandev yahoo group for Development http://finance.groups.yahoo.com/group/kanbandev/ Limited WIP Society http://www.limitedwipsociety.org/ Lean Kanban University http://www.leankanbanuniversity.com/ #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; } /* Add your own MailChimp form style overrides in your site stylesheet or in this style block.   We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. */ Subscribe to Weekly Kanban Roundup Please contact dominica@djandersonassociates.com with questions.   Devops, Events, Kanban, Lean, News 2011-12-20T19:39:06+00:00 Tue, 20 Dec 2011 19:39:06 -0600 http://agilemanagement.net/index.php/Blog/kanban_for_it_services_operations_-_orange_countyca_jan_26-27_2012/ http://agilemanagement.net/index.php/site/kanban_for_it_services_operations_-_orange_countyca_jan_26-27_2012/#When:18:27:17Z David J. Anderson’s An Official “Kanban - Successful Evolutionary Change for Your Technology Business” Class with Dominica DeGrandis (instructor) Kanban is a framework for changing, for improving, the way an organization works together.  If ever-more frequent deliveries from software development are increasing pressure on your teams and creating bottlenecks in the delivery process, look at Kanban to extend agility and balance to IT services and operations teams. This 2-day Kanban training class uses an interactive teaching method to help students gain an understanding of Kanban Pull Systems and how to apply them to IT services and Operations.  Working in small teams, class attendees will analyze and design a kanban system implementation. Based on David J. Anderson’s book “Kanban - Successful Evolutionary Change for Your Technology Business”, attendees of the class will receive a copy of the book. Register today! $1200 per person Discount Code: Because the value of software is achieved only after being deployed to production, the class begins by studying and mapping the workflow across your organization.  You’ll learn how to improve predictability and therefore increase customer satisfaction.  You’ll learn how to use policies to manage risk and to reset negotiations and recast them as collaborative problem solving. Used effectively, Kanban will change you and your organization.  If your workplace has been stagnating and you are looking for new ideas to handle increasing complexity around software delivery and support, take 2 days and come along.  What you will learn Day 1 Kanban Mechanics - Demand Analysis - Workflow Mapping - Visualization - Work Item Types - WIP Limits - Classes of Service - Kanban Simulation Game customized for operations Day 2 Kanban Progression - Kanban System design - Operations Review - Case Studies - Service Level Agreements (SLA) - Variability and predictability - How to Get Started with Kanban - Economic Cost Model for Lean - Metrics About the presenter Dominica specializes in Kanban for IT Services and Operations - with teams interacting with software development. She spent her first 15 years in software engineering deeply embedded in Development teams performing builds, deployments and environment maintenance. She has worked in organizations of all sizes, from the US Army, Boeing, and AT&T to small start-ups. Dominica first worked for David Anderson at Corbis in 2006 where she helped deliver the first implementation of Kanban for software engineering in the US. Adept at leading teams performing Configuration Management and Release Management, Dominica found a passion for improving the way development and operations teams work together. Is this for you? If you would like to learn how Kanban, Pull Systems and Lean, can provide a useful perspective for improving work done on the periphery of software engineering and you are performing IT Services or Operations, this class is for you. From data administrative services to deployment/release managers to help desk, this class covers beginning to intermediate level material. Location:Newport beach, CA, USA Venue: Fashion Island 451 Newport Center Dr. Newport Beach, CA 92660   Devops, Events, Kanban, Lean, pull, wip 2011-12-15T18:27:17+00:00 Thu, 15 Dec 2011 18:27:17 -0600