Friday, January 06, 2012
Kanban for IT Services & Operations - Dearborn, MI Mar 12-13, 2012
David J. Anderson’s
An Official “Kanban - Successful Evolutionary Change for Your Technology Business” Class
with Dominica DeGrandis (instructor)
IT Operations & Services teams are often plagued by problems related to the constant flood of demands for their time. This 2-day workshop introduces how the Kanban Method can help Ops teams balance that demand against their capability to deliver. Teams who build and maintain software systems can realize many benefits from a strong alliance with internal and external customers. We will look at how using a service-delivery approach can help unify teams and promote cross-functional collaboration.



