Friday, January 06, 2012

Kanban for IT Services & Operations - Dearborn, MI Mar 12-13, 2012

David J. Anderson’s

An Official “Kanban - Successful Evolutionary Change for Your Technology Business” Class

                                                                                                                with Dominica DeGrandis (instructor)

IT Operations & Services teams are often plagued by problems related to the constant flood of demands for their time.  This 2-day workshop introduces how the Kanban Method can help Ops teams balance that demand against their capability to deliver.  Teams who build and maintain software systems can realize many benefits from a strong alliance with internal and external customers.  We will look at how using a service-delivery approach can help unify teams and promote cross-functional collaboration.

We begin by studying the demand on your team, department or organization and learn how to gather data to understand the capability of your system and how it operates.  Discussions and interactive exercises on the Kanban Method will address the following topics:

- Specialization and bottlenecks
- Dependencies on external groups
- Interlude from never-ending work
- Early input mechanisms
- Variable task size
- Interrupt driven work

We will also look at ways to manage risks related to the increasing complexity around software delivery and support.  Attendees play the “Kanban for Ops” version of the GetKanban game.
Working in small teams, class attendees will analyze and design a Kanban system that they can bring back to the organization to implement right away.

Based on David J. Anderson’s book “Kanban - Successful Evolutionary Change for Your Technology Business”, attendees of the class will receive a copy of the book.

Class Schedule

Is this for you?

This training provides a useful perspective for improving work done on the periphery of software development.  If ever-more frequent deliveries from software development are increasing pressure on your teams and creating bottlenecks in the delivery process, look at Kanban to extend agility and balance to IT services and operations teams.  From Data Administrative Services to Deployment & Release Managers to Help Desk, this class covers beginning to intermediate level material.

About the presenter

Dominica specializes in Kanban for IT Services and Operations - with teams interacting with software development. She spent her first 15 years in software engineering deeply embedded in Development teams performing builds, deployments and environment maintenance. She has worked in organizations of all sizes, from the US Army, Boeing, and AT&T to small start-ups. Dominica first worked for David Anderson at Corbis in 2006 where she helped deliver the first implementation of Kanban for software engineering in the US. Adept at leading teams performing Configuration Management and Release Management, Dominica found a passion for improving the way development and operations teams work together.

Location:

Dearborn, MI USA

Venue:

THE DEARBORN INN
20301 Oakwood Blvd | Dearborn | MI 48124
313 271-2700 | http://www.dearborninnmarriott.com

Kanban Leadership Workshop Barcelona, Spain - Mar 19-21, 2012

This 3-day leadership/coaching workshop with David is limited to just 12 people.

This workshop is for anyone tasked with leading a change initiative in their organization or at a client organization in 2012. It is suitable for managers, process engineers, change agents, experienced Agile, Lean, or project management coaches and consultants, existing Kanban practitioners with 1 year of experience, and those who have previously taken David J. Anderson’s Kanban class and are actively using Kanban at work. Attendees are expected to be familiar with the content of the book, “Kanban - Successful Evolutionary Change for your Technology Business.

These intensive 3 day workshops are intended to transfer the knowledge and skills to enable you to lead Lean transformations using the Kanban Method

Register today!
Regular price 4000 USD per person
EARLY BIRD SPECIAL 3000 USD per person!

A copy of the book will be supplied upon registration. Attendees will maximize the value if they are already familiar with the material.

The intent is to have an interactive collaborative session designed to facilitate knowledge sharing and learning. Attendees should come prepared to discuss their own experiences with Kanban and challenging situations they’ve faced with change initiatives at clients or employers

The workshop will open with a round table of introductions and shared Kanban experience. Each participant will be asked for a list of questions they’d like answered over the 3 day session and from this a topic backlog will be built. David will augment this backlog with essential topics and foundational material. The agenda for the remaining time will then be set to insure the fullest of coverage and the maximum value for all participants. The focus will be on shared experience and discussion of the hard questions that clients and team members ask coaches during the introduction of Lean ideas through the use of a kanban pull system. The workshop will include the use of the GetKanban game simulation and discussion of its value as a teaching aid.

The goal is to enable participants to go back into the field and successfully coach Agile/Lean transitions using the Kanban approach. Every workshop is different because of the unique experiences of each participant and their specific focus and desired outcomes. Each participant will received a personal recommendation from David J. Anderson as a result of participating in the class.

Kanban offers agile and project management coaches another tool in their transformation and coaching toolbox. Kanban is proving to be a facilitator of evolutionary change with low resistance and an enabler of accelerated high levels of organizational maturity.

For more details download the PDF flyer

Location: Barcelona, SPAIN
Venue TBD

Kanban Leadership Workshop   San Diego, CA - Mar 6-8, 2012

This 3-day leadership/coaching workshop with David is limited to just 12 people.

This workshop is for anyone tasked with leading a change initiative in their organization or at a client organization in 2012. It is suitable for managers, process engineers, change agents, experienced Agile, Lean, or project management coaches and consultants, existing Kanban practitioners with 1 year of experience, and those who have previously taken David J. Anderson’s Kanban class and are actively using Kanban at work. Attendees are expected to be familiar with the content of the book, “Kanban - Successful Evolutionary Change for your Technology Business.

These intensive 3 day workshops are intended to transfer the knowledge and skills to enable you to lead Lean transformations using the Kanban Method

Register today!
Regular price $3500 per person
EARLY BIRD SPECIAL $2800 per person!

A copy of the book will be supplied upon registration. Attendees will maximize the value if they are already familiar with the material.

The intent is to have an interactive collaborative session designed to facilitate knowledge sharing and learning. Attendees should come prepared to discuss their own experiences with Kanban and challenging situations they’ve faced with change initiatives at clients or employers

The workshop will open with a round table of introductions and shared Kanban experience. Each participant will be asked for a list of questions they’d like answered over the 3 day session and from this a topic backlog will be built. David will augment this backlog with essential topics and foundational material. The agenda for the remaining time will then be set to insure the fullest of coverage and the maximum value for all participants. The focus will be on shared experience and discussion of the hard questions that clients and team members ask coaches during the introduction of Lean ideas through the use of a kanban pull system. The workshop will include the use of the GetKanban game simulation and discussion of its value as a teaching aid.

The goal is to enable participants to go back into the field and successfully coach Agile/Lean transitions using the Kanban approach. Every workshop is different because of the unique experiences of each participant and their specific focus and desired outcomes. Each participant will received a personal recommendation from David J. Anderson as a result of participating in the class.

Kanban offers agile and project management coaches another tool in their transformation and coaching toolbox. Kanban is proving to be a facilitator of evolutionary change with low resistance and an enabler of accelerated high levels of organizational maturity.

For more details download the PDF flyer

Location: San Diego, CA
Venue TBD