Eric Landes of Robert Bosch, one of the earliest adopters of kanban, and an enthusiastic member of the kanban Yahoo! group, has a pragmatic article on implementing kanban for software maintenance published at developer.com.

"But how will limiting our work to one item at a time increase our productivity?" Tristin asked. Jake replied, "That is a great question, Tristin. I believe that the multitasking of requests that we currently have is not an efficient way to work. A blog post I read from Johanna Rothman mentions the evil of multitasking and how it is the root cause in reducing an organization's throughput. We want to focus on the right things. I believe that focusing on work until it's completed should increase quality and eliminate the waste encountered when switching between tasks."

Congratulations Eric!Technorati tag: David+Anderson, Eric+Landes,Agile, Lean, Kanban, Software+Engineering