Recently, I've changed how I articulate my Recipe For Success. The third point is badly worded because capacity implies a volume and is often used to describe the amount of work-in-progress. This was never really what I intended. I always intended that the input is balanced against the output. The term productivity is commonly used to describe output. However, I like the TOC terminology of throughput as it is unambiguous. Hence, I've modified point 3 to...

Balance Demand Against Throughput Technorati tag: Agile, David+Anderson, Software+Engineering, Management